Feedback Form

Constantly looking for ways to improve our service, we are very interested to know what you think of your trip. We would highly appreciate it if you could spare a few minutes completing the questionnaire below. Feel free to add comments or voice any suggestions.

 

Full Name *

Destination Travelled *

Month of Travel *

Your Mobile Number *

Your E-Mail *

---

PLANNING STAGE

1) How would you rate the suggestions / assistance for your travel provided by our team? *
 Excellent
 Good
 Average
 Can get better

---

2) Did the travel itinerary designed for your travel meet your expectations? *
 Yes, exceeded expectations
 Yes, met expectations
 Was average
 Can get better

---

3) How satisfied were you with the booking procedures? *
 Very satisfied
 Satisfied
 Average
 Can get better

---

ON TOUR

1) Please rate the quality of the accommodation provided during your trip *
 Excellent
 Good
 Average
 Can get better

---

2) How satisfied were you with the transportation arrangements during your trip? *
 Yes, exceeded expectations
 Yes, met expectations
 Was average
 Can get better

---

3) Were the activities and excursions included in your package enjoyable and well-organized? *
 Yes, exceeded expectations
 Yes, met expectations
 Were average
 Can get better

---

4) How would you rate the meals that were included in the package? *
 Exceeded expectations
 Met expectations
 Were average
 Can get better

---

5) How would you rate the knowledge and professionalism of our tour guides? *
 Exceeded expectations
 Met expectations
 Were average
 Can get better

---

OVERALL EXPERIENCE

1) How would you rate your overall experience with our travel company? *
 Excellent
 Good
 Average
 Can get better

---

2) Considering the cost of your trip, do you feel it was a good value for money? *
 Yes, exceeded expectations
 Yes, met expectations
 It seemed over-priced

---

3) Would you recommend our company to your friends and relatives? *
 Yes, definitely
 Yes, with reservations
 No

---

SUGGESTIONS FOR IMPROVEMENT

Any additional suggestions or feedback that could help us improve our services:

Submitting form..Please wait...

Submit

 

We thank you for taking the time out from your busy schedule to provide us your valuable feedback. Your input is highly appreciated and will help us enhance our services.

Team ONCE